APSTS is committed to protecting your privacy

The information ("INFORMATION") supplied by you ("USER") in using APSTS whether taken or supplied, with or without USER knowledge is subject to the following conditions and guarantee.

What Information Do We Collect?

As a user to get the services using the ‘APSTS’ App, an OTP based authentication is performed to identify & authenticate the user. It is to mention that the user is NOT required to pass through a separate registration process sharing any other Personally Identifiable Information (PII) data to avail the services.
The App maintains a record of past bookings against the user for a period of 03 (three) months ONLY, which enables the user to view/ take following possible actions on the past ticket bookings:
a) Cancel Ticket for active Journey(s)
b) Raise Grievance during Journey
c) Resend SMS of ticket to own mobile number
d) Take Print of Ticket
e) View details of Journey(s) for a period of past 03 months only.

So, effectively the record for the user is maintained for a period of 03 (months) only.
Further to mention, the transactional data associated with the booking of tickets has to be retained by the department itself for generating various reports including financial reports, required for optimizing the route/ service performances and alike reasons.
The same will be weeded out after the Appropriation/ Reconciliation of the Accounts for the year have been finalized at the end of Financial Year in accordance with the Govt. Record Retention Schedule

How Do We Use Your Information?

We may reply to you using any of the contact information given. Where requested we may provide an e-mail newsletter. We may also use your information to contact you by phone, fax, post, or email regarding your enquiry/feedback/comments/complaints. We may use your information in compiling demographics for our own use.
On no account will APSTS forward, redirect, sell, rent, lend or otherwise supply personal USER information to any third party organization not directly affiliated to APSTS, with the EXCEPTION of the Police or Judicial authorities if so requested as part of a criminal investigation.

Your Consent

By using APSTS Online Services, you consent to the collection and use of this information by APSTS. If we decide to change our privacy policy we will post those changes on this page so that you are always aware of what information we collect and how we use it.